Track record

What the work looks like

Client names stay confidential. The work does not.

AI coaching

Six functional teams build their own AI tools

Context

A regional retail group operating across several Asian markets wanted AI capability inside each function, not a central project.

What we did

Weekly coaching for finance, e-commerce and customer service, supply chain, merchandise, store operations and marketing, plus one-to-one advisory with each leader, over about twenty weeks.

Result

Each team builds and operates its own applications in the client’s environment, with source code and playbook handed over.

Store operations

A store-walk tool that closes the loop

Context

Field visits produced notes that rarely turned into actions.

What we did

Built a mobile capture and desktop console tool: zone checklists, photos, actions with owners, trends, in French and English.

Result

Visits feed a single action list with follow-up, running on tools the client already licenses.

Transport reliability

A reliability dashboard for international transport

Context

Coordinators worked from raw exports that were hard to read and compare week to week.

What we did

Designed a dashboard that turns the export into delivery reliability by origin, supplier and week, with weekly snapshots and role-based access.

Result

Coordinators see which flows slip and by how much, in one view, without manual spreadsheet work.

Cases are anonymised. Detailed references available on request and with client consent.

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